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 Dear Partners, Welcome to the January edition of our Zoho SalesIQ Partner Newsletter! 🎶 A new year begins, and the future shines bright, This year, we’re excited to embark on new adventures together, filled with opportunities for growth and success. Let’s make 2025 a year to remember, as we continue to innovate, collaborate, and achieve remarkable milestones.  Global Partner Summit 2025: Estancia The first-ever global #ZohoPartnerSummit2025 was truly a landmark event that brought together the largest gathering of partners from worldwide. We’re deeply grateful for the opportunity to connect, engage in meaningful conversations, and share insights. The summit also gave us an opportunity to present our roadmap and unveil our vision for the future.  New announcement: Introducing the new SalesIQ Live Chat widget We're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster than the previous widget, bringing you powerful performance as well as an upgraded look and feel.  Read our full post >> Resources to boost your SalesIQ expertise In B2B, customer service isn’t just about solving simple issues—it’s about resolving critical problems that can make or break your clients' businesses. A single error could lead to loss of credibility, revenue, and even customer trust. So, how do you ensure your B2B support stands out?
 Explore 10 best practices>> Ever wondered how a lead transforms into a loyal customer? Understanding the customer journey map is the key! 🗺️ From awareness to advocacy, every step offers valuable insights into customer emotions, needs, and challenges. ✨ Highlights from the blog:
 Start mapping your way to success>> Unhappy customers? 🤔 Start by understanding their background and situation. Being informed allows you to respond with empathy 💬, customize solutions 🎯, and turn challenging moments into opportunities to build trust 🤝.  Watch our video now>> Empowering Partners on building Plugs for chatbots Plugs help you perform customized actions on codeless bot platforms. This section will help you understand how Plugs can enhance your bot-building for clients using Zoho SalesIQ. We will cover Plugs use cases in every month's newsletter.  [Plug] Manage support tickets with Zoho SalesIQ + Zoho Desk We’re back with another practical plug for your Zoho SalesIQ chatbot—this time, with Zoho Desk. Handling support tickets manually can be tedious—tracking requests, digging through conversations, and sharing updates consumes valuable time. But what if your chatbot could do this for you? With this plug, your bot can:
In this post, we’ll guide you through creating a plug to display Zoho Desk tickets directly in chat. Learn how to build this plug>>Customer highlight: myHQ ‘We’re not losing out on any sales opportunities because of Zoho SalesIQ.’ says Nitin Agrawal, Business Head of myHQ, and shares how they’re using Zoho SalesIQ’s powerful and intelligent bots to engage and enlighten their prospects as their first line of communication. As the bot platform is capable of scaling at ease, they’re using it to collect and filter leads as well.  Watch the success story>> Wrapping Up Well, that's it for this month. Until next time, Kiruthika Devi (KD), Team SalesIQ Become our Partner Zoho SalesIQ Partner Program Join our worldwide network of Partners and witness your customers succeed. Learn more>> |
