| Issue #48 I Apr 2025 | | | Hi there, Has the AI fever taken over your conversations like it has ours? Our team has been embedding AI features in our products for over 9 years. We continue to research the best ways that AI can enhance your work life. Zoho's native AI assistant, Zia, continues to grow. Recently we've expanded it to Zia Agents, Agent Studio, and Agent Marketplace. Zia is now better equipped to streamline sales, support, HR, and IT workflows and provide data-driven value to our customers. As Zia continues to evolve, we are excited to support you in your AI journey. Your experience helps us craft a more seamless work life for you. Please reply to this email if you'd like to share a story on how Zia has helped you. Alright, we’ll let you dive right in to check out all the new product features and some hand-picked tidbits. | | | Upcoming Webinars ZOHO SKILLUP Breaking Down Silos – How Zoho CRM for Everyone Transforms Enterprise Collaboration Traditional CRMs are built for sales teams—but what if your entire company could leverage CRM data to drive growth? Zoho CRM for Everyone breaks down silos, giving sales, marketing, support, and operations a unified platform to collaborate seamlessly. Join us for this session to see how Zoho CRM for Everyone: | | Empowers all teams with real-time customer insights | | Streamlines workflows and automates cross-team processes | | Enhances collaboration for a seamless customer experience | | Don’t let disconnected systems slow you down. Register now and Click here to save your seat! | | | Live Events ZOHOLICS 2025 IS COMING UP FAST! Get ready for inspiring keynotes, 1-on-1 sessions with our product pros, hands-on workshops, and plenty of opportunities to connect with other Zoho enthusiasts. Mark your calendars, bring your ideas, and get your tickets — use promo code ZOHO4ENT to get 20% off on your General Admission ticket! | | | This Just In PROJECTS PLUS! Zoho has just recently announced the launch of Projects Plus! This AI & data-driven work management platform builds on our years of experience and insights from Zoho Projects, with added breakthrough capabilities with the addition of AI. You can find out more at the Zoho Projects Plus website, or read the write-up from the experts at Nucleus Research. | | | Insights from ZohoDay 2025 Zoho's annual analyst event brought together a range of researchers and industry experts, this time to talk AI, enterprise focus, and the full-platform approach. You can get a taste of the keen insights shared in this Diginomica article about the event, or dive into Zoho’s AI and platform strategy in this article by BC Strategies. | | | Improved interactivity and flexibility Are you looking to make presentations more engaging? With LiveCast in Zoho Show,you can now stream live video into your slides, add real-time narration, and switch backgrounds or camera shapes. Run projects with visual structure and greater flexibility with Kanban boards in Zoho Sprints. This allows users to simplify projects with WIP limits, custom filters, and various dashboards and reports. | | | The latest in integration capabilities It's important to keep your conversations safe and respectful. SalesIQ’s Profanity Management feature allows you to build custom lists of inappropriate terms, automatically blur abusive language, and close chats when offensive terms are detected across all messaging channels. Lastly, with Zoho Flow’s 100+ WordPress plugins now integrating with more than 1,000 business apps, it's even more convenient for users to connect their WordPress ecosystem to their business tech stack. | | | Automation upgrades Zoho FSM now supports workflow automation for the Notes section, allowing users to instantly automate follow-ups, escalate critical issues, improve communication, and foster better team collaboration. Zoho Inventory’s Weighted Average Costing (WAC) valuation method determines your inventory's value by factoring in the total stock value and total available units. This provides accurate and flexible reporting for businesses. That's all for this time around. Here's to hoping we get to see you at Zoholics next month! | | That’s it for this month’s updates. We’re excited for you to try these new features and see how they elevate your work. As always, we’d love to hear your feedback—so hit reply and let us know what you think! | Until next time, Natalie Allstead Zoho for Enterprise | | | | |