| | | | | | | The future of SaaS adoption, AI integrations, and more | | | | | Hi there! | | | First off, we're proud to say that our privacy-first browser, Ulaa, has won the Indian Web Browser Development Challenge (IWBDC) as part of the Aatmanirbhar Bharat campaign by the Indian government! Competing with the best, Ulaa stood out for its robust features and strong privacy focus. | | | We're also happy to announce our latest launch, Zoho Projects Plus—a data-driven hybrid project management platform built for agile, waterfall, and hybrid teams. As CEO Mani Vembu put it, "a platform strategy accelerates SaaS adoption," and we’re excited to help businesses do exactly that! | | | And before we sign off, we'd like to give special recognition to Zoho for Healthcare for being named Leading Company of the Year in Healthcare Technology (IT) at the 15th MT India Healthcare Awards 2025! There’s much more in store, though, so stay tuned and keep scrolling. | | | | | Zoho on the ground (Singapore events edition) | | | | | | In recent quarters, we've toured the city and participated in multiple events, from small community meetups to large-scale expos. Here are our field notes of what we've been up to these past months in the Lion City. | | | | | | | | | We started the year by attending the Singapore Manufacturing Day Summit 2025, where talks of industry 5.0 are already in town. The dynamic and innovative spirit driving this important sector will see more collaboration between humans and advanced technologies like AI, IoT-driven smart factories, and robotics. | | | On the AI front, we've learned at the IDC CIO Summit 2025 on how AI becomes truly impactful when it combines industry context with business context. The biggest language models are futile if AI is not practical and deeply integrated into real-world decision-making. This means AI's impact is biggest when it understands not just data but the environment it operates in. | | | At the World Finance Forum Singapore edition, we connected with CFOs who were looking for intuitive, cost-effective tools that could keep up with the speed of business. Our T&E software, Zoho Expense, stood out for its customisability, especially against mainstream solutions like SAP Concur and Expensify. | | | | | | | | | | | | Rethinking customer relationships: What makes a CRM important in 2025 | | | The approach to building stronger, more personalised relationships with customers usually involves a more in-depth thought process. There's relationship mapping and conversation tailoring, where every chance at engagement has to be done effectively. Watch this replay to see how the use of smart automations, guided data entry, and features that support SOP management can help improve your engagement with customers. | | | How to use Zoho CRM to track deals from influencer marketing | | | Influencer marketing plays an important role in driving sales and cracking new markets. In this session, we've discussed how you can use your existing CRM to track influencer marketing ROI without buying more marketing suites. Watch the replay to learn how to take control of your influencer marketing strategy and ensure every deal is accounted for! | | | | | | Imagine telling an app what you need and instantly getting the perfect solution! With Zia, simply enter a prompt and watch Zoho Tables craft custom solutions. Organise data, automate tasks, and collaborate better. | | | For those endless notes, Notebook AI now helps you summarise text, create templates, and even transcribe on the fly in Zoho Notebook. Meeting notes, brainstorming sessions—it's all sorted with just a few clicks. | | | | | Your entire digital presence is one link away | | | Introducing Linkthread by Zoho Social, an all-in-one link in bio tool designed to help you direct your audience exactly where you want them to go. Create a custom landing page where all your links, content, and media are just a click away. | | | | | | | Simplifying collaboration | | | | | | | | For solopreneurs and small businesses, Zoho TeamInbox now has mobile-only plans. Connect your channels—email, WhatsApp, Facebook, and Instagram DM—all from your mobile. Reply, assign, and collaborate on the go; no laptop needed! | | | On another note, Zoho Sign now offers a new recipient manager role in signature workflows. This allows you to assign a recipient to handle and modify subsequent recipient details, making document reviews and signatures even easier. | | | Finally, Zoho Mail just made things faster with slash commands. Simply type “/” in Mail Assistant to quickly create emails, tasks, reminders, and more. You can now seamlessly interact with both internal and external apps, speeding up your workflow. | | | | | | App switching is officially a thing of the past! Trident for Windows now lets you call and text right from the app with Zoho Voice, while the Zoho CRM widget gives you instant customer insights during calls. No more jumping between screens. | | | Say goodbye to manual data transfers! Zoho Forms submissions can now directly integrate with Zoho Creator, ensuring seamless data flow. | | | And with Zoho FSM’s new integration with Zoho Flow and Zapier, you can now connect to over 1,750 apps in just a few clicks. Set up automation, streamline operations, and get more done without writing a single line of code. | | | | | That’s it for now! We’d love for you to explore these updates and see the difference they make. And if you've got feedback? Just reply—we’re always up for a good chat. | | | Until next time, | | | Nicholas Koh from Zoho | | | | | | | |
