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The CRM Digest |
Hello there! |
We're thrilled to introduce Zoho CRM for Everyone (CRM4E), which is designed to make CRM easy, flexible, and effective for teams of all sizes. With streamlined features built for your needs, CRM4E helps you work smarter and grow faster. Discover how CRM4E and the solutions in focus can transform your workflow! |
 | CRM4E goes live, and a new era of connected CRM begins! | |
Teamspaces and team modules are now available in Zoho CRM's iOS and Android apps |
Zoho CRM's mobile apps for both iOS and Android now support teamspaces and team modules, which improve team collaboration and workflow management on the go. |
 | Teamspaces | Teamspaces are dedicated workspaces tailored for specific teams—like sales or marketing—that show only the modules relevant to their roles (e.g., Leads, Deals, or Campaigns). This reduces clutter and boosts productivity. Teamspaces are created in the web app and accessible on mobile via the More icon to enable quick switching between teams. | | | | |
 | Team modules | Team modules are customizable modules designed to help teams handle workflows outside standard CRM modules. Thanks to role-based access controls, teams—like a restaurant business's Kitchen and Delivery teams, let's say—can efficiently manage tasks unique to their own team-specific processes. These modules can also be made accessible on mobile devices. | | | | |
Don’t miss the latest CRM enhancements |
 | Boost your daily business efficiency | |
 | Validate lead phone numbers in Zoho CRM | With Zoho CRM, you can automatically verify lead phone numbers via a custom checkbox field and a workflow with a Deluge script that validates phone number when leads are created or edited. This setup updates the checkbox to confirm whether the phone number meets your criteria, which helps keep your lead data clean and accurate. | | |  | Update contacts with their deal counts | Zoho CRM enables you to track the number of deals associated with each contact by creating a custom number field in the Contacts module and using a workflow rule with a Deluge function. This function counts the deals linked to a contact within the last 12 months and updates the custom field accordingly, providing insights into customer engagement and aiding in targeted outreach. | | | |  | Unqualify all leads from the same company and location | Zoho CRM enables you to unqualify all leads from the same company and location by creating a workflow rule that triggers when a lead's status is updated to "Not Qualified." This workflow executes a custom Deluge function that searches for other leads with the same company, state, and city, and updates their status accordingly. This approach helps maintain a clean and relevant lead database by efficiently managing multiple leads from the same source. | | |  | Calculate the number of touches in a lead record | With Zoho CRM, you can track the number of interactions (or "touches") with a lead by creating a custom number field and using a workflow rule with a Deluge function. This function counts related records such as emails, calls, and tasks, and updates the custom field accordingly. This setup helps in assessing engagement levels and optimizing follow-up strategies. | | | | |
Top five Marketplace integrations to help your business this month |
|  | Dropbox extension | Integrate Dropbox with Zoho CRM to access, upload, and sync files across modules. Link documents to records, streamline sharing, and ensure organized, up-to-date content in your CRM. | | | | | | |
 | CRM4E: Real users, real success | |
 | Bonjour Residences | I appreciate the ability to customize the display and create tailored layouts for each department. | Jean-François Chaput | Lead developer, Bonjour Résidence | | | |  | Simplify 9 | Zoho CRM for Everyone is incredibly user-friendly and customizable. Its intuitive interface makes it easy to navigate. The reporting tools were also a standout, providing clear insights that helped us make informed decisions. | Samer Zughul | Managing Partner, Simplify9 | | | | |
Read what the others have to say |
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Best regards, |
Julia Edwards |
Product Marketing |
The Zoho CRM Team |
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