In this issue, we talk about:

We’re introducing a new segment in this month’s newsletter. Each month experts on our team will share their knowledge, insights, and tips based on real-life challenges they’ve encountered with Zoho customers. And we’re kicking things off with a note on the importance of role-based data security features inside Zoho products.

Internal data is a valuable resource, but only when safeguarded and governed. When administrators, end users, and managers have the same level of access and visibility permissions it leads to operational inefficiencies, reduced trust in your data, and increased security risks.

That’s why we urge Zoho administrators to utilize role-based security features from day one.

To protect customer data and ensure integrity, it’s the administrator’s job to:

• Assign roles for users
• Define module and field-level data sharing permissions
• Be proactive in deciding who sees what inside your CRM or other system

By setting data visibility and sharing restrictions across your organization, you won’t have to think twice about trusting your numbers. And you won’t have to waste critical hours ensuring the data in your system is clean.

We’re looking forward to sharing more tips with you every month!

Zoho CRM’s Winter ’21 update brings you new features, like client scripting, an improved forecasting and reporting system, enhancements to Zia, omni-channel communication, and a few more exciting additions. Check out what’s new here!

Say hello to the all-new Tasks by Zoho Mail—an enterprise-ready task management application that helps you create and assign tasks, set priorities, choose the view of your choice, and organize and track your work.

With 40+ new languages, Zoho Desk now provides proactive and reactive multilingual capabilities to provide a well-rounded customer support experience.

What if we told you that now you can listen to important messages, have meetings, send messages, and attend calls—all on the go? Get Zoho Cliq for CarPlay, and you can do all this and so much more.

Zoho Survey’s new features include the ability to add timers and track respondents’ geolocation to ensure data validity, improved reporting, and a new offline feedback collection app on iOS and Android.

Manage your virtual trade shows with Zoho Backstage. You can now add more breadth to your regular virtual events and maximize your ROI by giving sponsors and exhibitors an online space to reach attendees.

We’re proud of the Zoho Farm and wanted to share a bit more about what’s going on out there while also highlighting the people who work hard to keep it running.

We asked Brandon Connor, our Farm Operations Coordinator, to contribute a monthly segment to share his knowledge with you. This month we’re covering winter pruning.

The best time to begin pruning is anytime between full bareness and the formation of new blooms or foliage. The purpose of pruning is to increase the energy available for reproduction, while also resulting in an above average aesthetic specimen.

The purpose of pruning is to increase the energy available for reproduction, while also resulting in an above average aesthetic specimen.

Sharpen your tools to prevent rips and tears while pruning. Once all the foliage has fallen, you can start pruning three main areas:

• Dead, dying, or damaged limbs
• Limbs that are below the “graft” line of your fruit tree, including shoots from both the trunk and root ball
• Light pruning to mantain a general aesthetic especially if you have a tree that is an espalier specimen

Following these winter pruning guidelines will ensure your fruit tree is prepared for springtime, guiding it toward a healthy and productive future.