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Keep up with what's new at Zoho with this quarterly digest

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Getting to know us

It was a busy quarter for all of us at Zoho Canada, but now we're back to keeping you updated on everything that happened!


In addition to a slew of exciting developments, we're also bringing you the stories of folks working on the products many of you use and love. Read along!


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In this issue, we will talk about

- Featured Stories

- Product Updates

- Industry Recognitions

- Learning Resources

FEATURED STORIES

Zoholics Canada 2022

Zoholics

After three long years, we hosted the annual Partner Summit - Inspire, on the 12th of September, followed by a 2-day Zoholics in Toronto. It was good to finally reconnect with customers, partners, prospects, and friends from the media in person.

Along with exciting product and feature announcements, we also used this opportunity to announce the opening of our Canadian Head Office in Cornwall! Read more about it here.

If you've missed attending the event this year, don't worry! Zoholics Canada 2023 will be bigger than ever - stay tuned for more updates!

Introducing Humans of Zoho

Introducing Humans of Zoho

At Zoho, we're committed to using our craft to help businesses do better, but we only made it happen through our employees' passion, dedication, and unwavering support.

We're humbled that so many of our employees have chosen to stay with us for over a decade. Meet some of them here.

Hear from our leaders

Today, most VC-funded startups focus on operating with an exit-driven strategy. But our CEO, Sridhar Vembu, firmly believes in staying the course and opting out of the VC ecosystem.

We're also staunch believers that business growth should never come at the expense of customer privacy.

But as long as customers are unaware of data breaches, businesses will continue to collect and manipulate this data. Learn more.

" At Zoho, we decided over two decades ago that we would never have a business model that made revenue through advertising and data. We banned third-party cookies from our software because our customers’ data belongs to them, not us—or anyone else."

- Raju Vegesna, Chief Evangelist, Zoho

CUSTOMER SUPPORT

Say hello to Zoho Voice's Contact Center!

Introducing Humans of Zoho

We're delighted to release the Zoho Voice Contact Center feature to help you ace your customer interactions and build meaningful business relationships. You can now quickly resolve the needs of customers reaching out to you through phone calls or SMS.

With the help of these tools, you can now master your customer interactions and cultivate positive professional relationships!

MARKETING

Zoho Campaigns turns 10

Zoho Campaigns, our email marketing software, has been around for a decade, and to celebrate this occasion, we're rolling out some fresh product updates.

Product Updates

What's new

Zoho SalesIQ

Confused about whether a guided chatbot or an AI chatbot suits you best? We’ve solved the dilemma for you! Presenting Autopilot—a simple way to infuse AI bot capabilities into your guided chatbot. Learn more.

Zoho Assist

Introducing webhooks—an advanced integration in Zoho Assist. Learn all about it here.

Zoho Voice

Have one-on-one SMS conversations with customers using our two-way SMS services in the US and Canada and send one-way SMSes to 100+ global destinations!

Zoho Sign

Zoho Sign now enables sending documents out for signatures and approval not just via email but also through SMS!

Bigin by Zoho CRM

Bigin's latest update offers you an easier way to manage activities, emails, records, and much more. Boost your team's overall efficiency with minimal effort!

Zoho Meeting

Automate your meeting workflows and increase productivity using our Zoho Flow integration. You can now use the built-in flows or create custom flows to automate meeting and webinar tasks.

Customer Stories

  • Zoho CRM has delivered a 100% ROI to a Singapore-based audiovisual company, ESCO.

Zoho in the News

EVENTS

Zoho at ESOMAR 2022

Zoho at ESOMAR 2022

We exhibited at the Congress held by ESOMAR at the Sheraton Centre Toronto Hotel. ESOMAR Congress is a summit for insights and analytics professionals, where we met with delegates to help them understand how Zoho Analytics and Zoho Survey can help them with quality Market Research and Analytical services.

Industry recognition

  • Zoho Analytics has been recognized as a Leader by Dresner Advisory Services in their 2022 Wisdom of Crowds® Business Intelligence Market Study.
  • Bigin by Zoho CRM has bagged the 'Leader' badges for CRM, Small Business, and Sales Engagement. It also made it to the Top 50 Best Sales Products in the G2 Summer 2022 Report.
  • Zoho Commerce has been named a Champion in the eCommerce Solutions Software Awards 2022, and were presented a Quality Choice Award and Trusted Vendor Award this year. It has been featured as a High Performer in the G2 Grid® for E-Commerce Platforms.

Learn with us

Resources to help you

Over to you...

That's all from us for now! We'll be back again next month with all the updates that our team is working on, along with events and accolades to celebrate with you.

And, don't forget to hit reply and write to us with any feedback you may have. We go through each of your responses! You can also reach out to us via Twitter or LinkedIn, where we share our latest and greatest things as they happen.

Until next time,

Zoho Canada

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