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Dear Partners,

Welcome to the special 10th Anniversary Edition of the Zoho SalesIQ Partner Newsletter!

A decade of brilliance: Celebrating 10 Years of Zoho SalesIQ

As we celebrate this incredible milestone, we reflect with immense gratitude. What began in 2014 as a simple live chat tool has grown into Zoho SalesIQ—a powerful, globally trusted engagement platform. Every feature, from Zobot’s AI-powered assistance to our omnichannel solutions, has been shaped by the invaluable insights and support from partners like you.

Our journey of customer-centric innovation

Since our launch in 2014, SalesIQ has evolved into a comprehensive customer engagement solution, incorporating features like visitor insights, lead scoring, AI-driven assistance, and omnichannel communication.

  • 2014: Zoho SalesIQ launches as a live chat tool.
  • 2015: Enhanced lead scoring and customer behavior analytics.
  • 2016: Mobile-first approach with Mobilisten.
  • 2017: Multichannel engagement across email, social media, and telephony.
  • 2018: AI-powered assistance with Zobot.
  • 2019: Deeper integrations with other Zoho products.
  • 2020: Adapting to the pandemic with remote customer engagement solutions.
  • 2021: Major revamp with Zoho SalesIQ 2.0.
  • 2022: Omnichannel expansion with social media integrations.
  • 2023: Conversational AI evolution with advanced chatbot capabilities.
  • 2024: Celebrating 10 years of growth with new features and enhancements.

Read more about Zoho SalesIQ's growth on our What's New page.


Partners' voices

From the beginning, you have been a key part of our journey. Here’s what some of our valued partners have shared about their experience with Zoho SalesIQ.

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Partnering for the future with AI Innovation

Thank you for being a part of our journey. We couldn’t have done it without you. As we look ahead, we’re excited to bring new AI-driven features designed to elevate customer engagement and streamline workflows, all crafted with your needs in mind. Here’s to many more years of success—together!

Warm regards,

The Zoho SalesIQ Team

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